Terms of Service

Last updated July 2026

What Palette is

Palette is a platform for creating and managing Apple Wallet passes, collecting signups connected to those passes, updating pass holders, and arranging partnerships between pass creators and brands. Creating passes is free.

Your account

You are responsible for your username and password. If you lose them, email mypalettepass@gmail.com from the email address on your account and we will verify and help you recover access. Passwords are stored only in scrambled form and can never be sent back to you; recovery means being issued a new one.

Your content and your holders' information

You own the passes you design. Information that people submit when joining your pass is collected by you through Palette, and you are responsible for using it lawfully and honestly. Brands in the Palette marketplace never receive names, contact details, or individual answers; they see only counts and the filters a campaign targets.

Deleting a pass

When you delete a pass, it is removed from your account, its join link stops working, and passes already in Wallets are voided. Deleted passes and their associated records, including holder information, are retained by Palette. Palette may restore a deleted pass to your account at your request, or, after your deletion, administer the retained pass and records itself in accordance with these terms and applicable privacy law. If you want records permanently erased, email mypalettepass@gmail.com and we will handle the request.

Money

Marketplace deals are paid through our payment provider. Palette's platform fee is 15% of the deal price, and payment processing costs are added at checkout. Creators receive their share directly to their connected account.

Fair use

Do not use Palette to mislead people, to send content unrelated to what holders signed up for, to collect information you have no honest use for, or to break the law. We can suspend accounts and passes that do.

Changes

We may update these terms as Palette grows. Continued use after an update means you accept the new terms.

Contact

mypalettepass@gmail.com